How to check in an appointment?

Check-in allows you to record a customer’s attendance at their appointment. Once completed, the system visually distinguishes between appointments that have already been attended and those that are still pending or marked as no-show.

💬 For example: If Andrea’s appointments appear marked as completed, it means the customers attended and their check-in was successfully recorded, while María’s and Patricia’s appointments are still pending.

In addition, check-in is a key step to:

• Calculate completed services.
  👉 Where can I view commission reports?
  👉 Agenda reports | Services

• Register therapists’ working hours.
  👉 Agenda reports | Therapists

• Calculate service commissions.
  👉 Agenda reports | Therapists

How to check in an appointment?

🔍  How it works: Check-in can only be performed or undone on the same day as the appointment.

There are two ways to do it:

1. From the Agenda

• Open the appointment from the Agenda.

• Click the Check-in button.
  
  
  

• Save the changes.

🔍 How it works: If you need to undo the check-in, open the appointment again, click the red arrow displayed next to the check-in date, and save the changes.

2. From Records > Appointments

• Go to Records > Appointments.
• Locate the appointment using the Service date filter or the customer’s name in the search bar.
  👉 How can I view a list of appointments?
• Click the corresponding icon to register the check-in, or to undo it if needed.
  
  
  

📩 If you have any questions during the process, please write to soporte@spalopia.com