---
title: What is the backup and what does it include?
description: Learn what the Agenda backup service includes, how it works, and how it helps you access your appointment information in case of technical issues or connectivity problems.
---

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# What is the backup and what does it include?

The **backup** service allows you to have a daily backup copy of your **Agenda**, so you always have access to the key information about your appointments.

##### What does the backup include?

If you have the backup service active:

- You will receive a daily email with the backup file.
- The file will include a detailed list of all appointments scheduled for the current week.
- The information is sent in Excel and Word format, so you can easily review or store it.

> ![image (11)-2](https://help.spalopia.app/hs-fs/hubfs/image%20(11)-2.png?width=488&height=298&name=image%20(11)-2.png)

##### What is it useful for?

The backup allows you to keep access to your Agenda information in situations such as:

- Temporary technical issues.
- Temporary loss of internet connection.
- The need to check appointments outside the system.

This way, you always have an up-to-date reference of your weekly schedule.

 

 

📩  If you have any questions during the process, please write to [soporte@spalopia.com](mailto:soporte@spalopia.com)

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