---
title: How to sell a gift voucher at the spa reception?
description: Learn how to sell gift vouchers at the spa reception using the Point of Sale, including service selection, customer details, and different payment completion options.
---

[Skip to content](https://help.spalopia.app/en/centro-de-ayuda/how-to-sell-a-gift-voucher-at-the-spa-reception#main-content)

- [English](https://help.spalopia.app/en/centro-de-ayuda/how-to-sell-a-gift-voucher-at-the-spa-reception)
- [Español](https://help.spalopia.app/es/centro-de-ayuda/cómo-vender-un-bono-en-la-recepción-del-spa)

English

Show submenu for translations

[![spl-siana-imagotype-color.svg\]](https://help.spalopia.app/hubfs/spl-siana-imagotype-color.svg)](https://sianabyspalopia.com/)

Open main navigation

Close main navigation

- - [English](https://help.spalopia.app/en/centro-de-ayuda/how-to-sell-a-gift-voucher-at-the-spa-reception)
    - [Español](https://help.spalopia.app/es/centro-de-ayuda/cómo-vender-un-bono-en-la-recepción-del-spa)

  English
  
  Show submenu for translations

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Support center](https://help.spalopia.app/en/centro-de-ayuda?hsLang=en)
2. [Point of Sale](https://help.spalopia.app/en/centro-de-ayuda/point-of-sale?hsLang=en)
3. [Point of Sale Operation](https://help.spalopia.app/en/centro-de-ayuda/point-of-sale?hsLang=en#point-of-sale-operation)

# How to sell a gift voucher at the spa reception?

#### 🧩 **MÓDULES**: This feature is only available if you have **Point of Sale** contracted. If you do not have this module and would like to learn about its benefits, write to [soporte@spalopia.com](mailto:soporte@spalopia.com) to book a free demo session.

From **Point of Sale \> Vouchers** you can manage the sale of gift vouchers directly from the spa reception. <https://help.spalopia.app/es/centro-de-ayuda/c%C3%B3mo-vender-un-bono-en-la-recepci%C3%B3n-del-spa?hsLang=es&utm_source=chatgpt.com>

The process is very similar to the one followed by customers through the **Booking Engine**, and the voucher design will be the same in both cases.

##### How do you sell a gift voucher from reception?

**1. Access the vouchers section**

> **![](https://help.spalopia.app/hs-fs/hubfs/image-png-Dec-22-2025-07-20-02-6886-AM.png?width=253&height=372&name=image-png-Dec-22-2025-07-20-02-6886-AM.png)**

**2. Select the service to be gifted**

- Choose the service the customer wants to purchase as a gift.
- Click **Make a Gift**.
- If the customer wants to gift more than one service, add them all to the cart.
  
  ![](https://help.spalopia.app/hs-fs/hubfs/image-png-Dec-22-2025-07-21-02-7200-AM.png?width=725&height=293&name=image-png-Dec-22-2025-07-21-02-7200-AM.png)

**3. Review the selection**

Once you have added all the desired services, click **Finalize** to continue.

**4. Enter customer and recipient details**

Fill in the details of the purchaser and the gift voucher recipient.

📌 **Note:** The email address entered will receive the purchase confirmation once the process is completed.

💡 **Tip**: If you want to include a personalised message, you can add it in the **Recipient name** field. This text will appear on the gift voucher.

**5. Complete the voucher sale**

To generate the gift voucher, choose one of the following options:

- **Not charge and finish voucher**  
    - Generates the gift voucher without registering any payment.
    - Useful for promotions, complimentary vouchers, or special cases.
    - The voucher is created correctly but is not linked to any sales transaction.
- **Go to Point of Sale** 
    - Use this option if the customer pays at reception.
    - Complete the payment using the usual Point of Sale process and select the corresponding payment method.  
      👉 [¿Cómo cobrar una reserva?](https://help.spalopia.app/es/centro-de-ayuda/c%C3%B3mo-cobrar-una-reserva-modulo-punto-de-venta?hsLang=en)
- **Save as pending** 
    - Use this option if the customer prefers to pay remotely.
    - The system sends an email with a payment link to the customer.
    - Payment conditions, methods, and terms are the same as in the Booking Engine.
    - Once payment is completed, the voucher is automatically activated.

 

📩 If you have any questions during the process, please write to [soporte@spalopia.com](mailto:soporte@spalopia.com)

- [Configuration and settings](https://help.spalopia.app/en/centro-de-ayuda/configuration-and-settings?hsLang=en#main-content)

    - [Basic Configuration](https://help.spalopia.app/en/centro-de-ayuda/configuration-and-settings?hsLang=en#basic-configuration)
    - [Advanced Configuration](https://help.spalopia.app/en/centro-de-ayuda/configuration-and-settings?hsLang=en#advanced-configuration)
    - [Payment Methods](https://help.spalopia.app/en/centro-de-ayuda/configuration-and-settings?hsLang=en#payment-methods)
- [Agenda](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#main-content)

    - [Resources](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#resources)
    - [Reservations](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#reservations)
    - [Employees](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#employees)
    - [Treatments](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#treatments)
    - [Packs](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#packs)
    - [Settings](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#settings)
- [Online Booking/Sales Engine](https://help.spalopia.app/en/centro-de-ayuda/online-booking-sales-engine?hsLang=en#main-content)

    - [Reservations](https://help.spalopia.app/en/centro-de-ayuda/online-booking-sales-engine?hsLang=en#reservations)
    - [Tips](https://help.spalopia.app/en/centro-de-ayuda/online-booking-sales-engine?hsLang=en#tips)
    - [Settings](https://help.spalopia.app/en/centro-de-ayuda/online-booking-sales-engine?hsLang=en#settings)
    - [Refunds](https://help.spalopia.app/en/centro-de-ayuda/online-booking-sales-engine?hsLang=en#refunds)
- [CRM](https://help.spalopia.app/en/centro-de-ayuda/crm?hsLang=en#main-content)

    - [Groups and Channels](https://help.spalopia.app/en/centro-de-ayuda/crm?hsLang=en#groups-and-channels)
    - [Online pre check-in](https://help.spalopia.app/en/centro-de-ayuda/crm?hsLang=en#online-pre-check-in)
- [Reports](https://help.spalopia.app/en/centro-de-ayuda/reports?hsLang=en#main-content)

    - [Reports](https://help.spalopia.app/en/centro-de-ayuda/reports?hsLang=en#reports)
- [Point of Sale](https://help.spalopia.app/en/centro-de-ayuda/point-of-sale?hsLang=en#main-content)

    - [Point of Sale Operation](https://help.spalopia.app/en/centro-de-ayuda/point-of-sale?hsLang=en#point-of-sale-operation)
    - [Products](https://help.spalopia.app/en/centro-de-ayuda/point-of-sale?hsLang=en#products)
    - [Configuration | Point of Sale](https://help.spalopia.app/en/centro-de-ayuda/point-of-sale?hsLang=en#configuration-point-of-sale)
- [Integrations](https://help.spalopia.app/en/centro-de-ayuda/integrations?hsLang=en)
- [Statistics](https://help.spalopia.app/en/centro-de-ayuda/statistics?hsLang=en)

[![Spalopia](https://help.spalopia.app/hs-fs/hubfs/spl-imagotype-color-1.png?width=150&height=72&name=spl-imagotype-color-1.png "Spalopia")](https://sianabyspalopia.com/en/)

Copyright © 2026, Spalopia S.L.