---
title: How to create and configure a package?
description: Learn how to create and configure packages by combining multiple services, setting pricing, availability, booking rules, and sales conditions in the Booking Engine.
---

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1. [Support center](https://help.spalopia.app/en/centro-de-ayuda?hsLang=en)
2. [Agenda](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en)
3. [Packs](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#packs)

# How to create and configure a package?

A package is a combination of two or more services that are booked together but delivered separately.  
💬 **For example**: “spa access + 25-minute relaxing massage”.

To create or edit a package, go to **Manage \> Packs \> Edit** or **Add pack**.

##### What can you configure in a package?

- **Status**  
  Enable or disable the package.
- **Translations**  
  In this section, you can manage all the active languages used for publishing..  
  👉 [How to publish my service menu in other languages?](https://help.spalopia.app/es/centro-de-ayuda/c%C3%B3mo-publicar-mi-carta-en-otros-idiomas?hsLang=es)
  
  For each language, you can complete the following fields: 
    - **Name**  
      Name of the package, visible to the customer.
    - **Description**  
      Optional, but recommended to describe the package to the customer.
    - **Specific Terms and Conditions**  
      Add additional conditions specific to the package.  
      👉 [How to edit the Terms and Conditions?](https://help.spalopia.app/en/centro-de-ayuda/how-to-edit-the-terms-and-conditions?hsLang=en)
      
      💬 **For example**:  
      \- Night circuit: indicate opening hours.  
      \- Pregnancy massage: include restrictions.  
      \- Aromatic massage: specify possible allergies.
- **Services**: 
    - **Min / Max minutes**  
      Defines the minimum and maximum time that must pass between the services included in the package.  
      🔍 **How it works**: This setting only affects bookings made through the Booking Engine.  
      ✉️ **SUPPORT**: *If you do not have the Booking Engine contracted and would like to learn about its benefits, contact [soporte@spalopia.com](mailto:soporte@spalopia.com) to request a demo.*
    - **Allow other combinations**  
      When enabled, the system will look for availability of the included services in any order.  
      💡 **Tip:** Recommended when the execution order is not relevant, as it offers more alternatives to the customer.
    - **Services**  
      Add the services that will be part of the package.  
      📌 **Note**: Services must be created beforehand as treatments.  
      👉 How to create treatments in the back office?
      
          - **People**  
            Indicate the capacity included in the package.  
            Make sure it does not exceed the capacity configured in the original treatment.  
            🔍 **How it works**: If the package is for two people, the treatment must be configured in **Manage \> Treatments** as a **couple service**.
          - **Price (per person)**  
            The system calculates the total price based on the number of selected people.  
            The default price shown is the one from the original service, but you can modify it manually if needed.  
            ![](https://help.spalopia.app/hs-fs/hubfs/image-png-Dec-22-2025-03-33-41-7640-PM.png?width=907&height=305&name=image-png-Dec-22-2025-03-33-41-7640-PM.png)

- - - **Total**  
            The system calculates the total price based on the selected number of people.  
            🔍 **How it works**: The default price displayed comes from the original service, but it can be manually adjusted.  
            ![](https://help.spalopia.app/hs-fs/hubfs/image-png-Dec-22-2025-03-34-14-8562-PM.png?width=516&height=258&name=image-png-Dec-22-2025-03-34-14-8562-PM.png)
    - **Price**  
      Final cost of the package.
    - **Capacity**  
      Indicates how many people the package price is intended for.  
      📌 **Note**: This value is for informational purposes only; availability is defined by the included services.
- **Tax**  
  Specify the tax type applied to this package so it is reflected in **Reports**.  
  ✉️ **SUPPORT**: *Contact [soporte@spalopia.com](mailto:soporte@spalopia.com) if you need to adjust the available taxes.*
- **Offers**  
  Associate a promotion if needed.  
  👉 [How to create a promotion?](https://help.spalopia.app/en/centro-de-ayuda/how-to-create-a-promotion?hsLang=en)
- **Advanced** 
    - **Treatment Type**  
      Choose one of the available categories.  
      👉 How to create or edit service categories?
    - **Enable online bookings**  
      Enable this option to allow customers to book the package through the Booking Engine.
    - **Enable online vouchers**  
      Enable this option so customers can purchase the package as a gift voucher through the Booking Engine.
    - **Prepayment required**  
      Enable this option so bookings made through the Booking Engine are paid in advance.  
      📌 **Note**: Mandatory if you work with a Virtual POS.
    - **Release**  
      Minimum advance time required to book the package through the Booking Engine.
    - **Display order**  
      Defines the position of the package in the Booking Engine.  
      🔍 **How it works**: Packages with lower numbers are displayed first.
- **Expiration date**  
  If this package has a different expiry period from the general one, configure its validity here.  
  👉 [How to edit the expiry period of a Gift Voucher?](https://help.spalopia.app/en/centro-de-ayuda/how-to-edit-the-expiry-period-of-a-gift-voucher?hsLang=en)
- **Sales channels**  
  Select the channels in which the package will be available.  
  👉 How to create a sales channel?
- **Customer groups**  
  Select whether the package will be available for specific customer groups.  
  👉 How to create a customer group?
- **Description**  
  Optional, but recommended to describe the package content to the customer.
- **Images**  
  Images must have a **3:2 aspect ratio** (for example, 500 × 333 px) and must be owned by you or free of rights.
- **Terms and Conditions**  
  Add additional conditions if applicable.  
  📌 **Note**: Set these only if they differ from the general Terms and Conditions.  
  👉 [How to edit the Terms and Conditions?](https://help.spalopia.app/en/centro-de-ayuda/how-to-edit-the-terms-and-conditions?hsLang=en)

###### 🔍 **How it works**

If a **sales channel** or **customer group** has a fixed price different from the base price, you can edit it directly in the corresponding column. Keep in mind that if a predefined discount exists for that group, it will also be applied.

> ![](https://help.spalopia.app/hs-fs/hubfs/image-png-Dec-22-2025-03-35-27-9300-PM.png?width=919&height=295&name=image-png-Dec-22-2025-03-35-27-9300-PM.png)

You can also limit booking capacity by sales channel or customer group.

💬 **For example**: If you set a capacity of 10 for the website, once 10 simultaneous bookings are reached for the same time slot (regardless of the channel used), availability will no longer be shown for that channel.

> ![](https://help.spalopia.app/hs-fs/hubfs/image-png-Dec-22-2025-03-35-50-6911-PM.png?width=921&height=280&name=image-png-Dec-22-2025-03-35-50-6911-PM.png)

Remember to **SAVE** your changes before leaving the page.

📩If you have any questions during the process, please write to [soporte@spalopia.com](mailto:soporte@spalopia.com)

- [Configuration and settings](https://help.spalopia.app/en/centro-de-ayuda/configuration-and-settings?hsLang=en#main-content)

    - [Basic Configuration](https://help.spalopia.app/en/centro-de-ayuda/configuration-and-settings?hsLang=en#basic-configuration)
    - [Advanced Configuration](https://help.spalopia.app/en/centro-de-ayuda/configuration-and-settings?hsLang=en#advanced-configuration)
    - [Payment Methods](https://help.spalopia.app/en/centro-de-ayuda/configuration-and-settings?hsLang=en#payment-methods)
- [Agenda](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#main-content)

    - [Resources](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#resources)
    - [Reservations](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#reservations)
    - [Employees](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#employees)
    - [Treatments](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#treatments)
    - [Packs](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#packs)
    - [Settings](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#settings)
- [Online Booking/Sales Engine](https://help.spalopia.app/en/centro-de-ayuda/online-booking-sales-engine?hsLang=en#main-content)

    - [Reservations](https://help.spalopia.app/en/centro-de-ayuda/online-booking-sales-engine?hsLang=en#reservations)
    - [Tips](https://help.spalopia.app/en/centro-de-ayuda/online-booking-sales-engine?hsLang=en#tips)
    - [Settings](https://help.spalopia.app/en/centro-de-ayuda/online-booking-sales-engine?hsLang=en#settings)
    - [Refunds](https://help.spalopia.app/en/centro-de-ayuda/online-booking-sales-engine?hsLang=en#refunds)
- [CRM](https://help.spalopia.app/en/centro-de-ayuda/crm?hsLang=en#main-content)

    - [Groups and Channels](https://help.spalopia.app/en/centro-de-ayuda/crm?hsLang=en#groups-and-channels)
    - [Online pre check-in](https://help.spalopia.app/en/centro-de-ayuda/crm?hsLang=en#online-pre-check-in)
- [Reports](https://help.spalopia.app/en/centro-de-ayuda/reports?hsLang=en#main-content)

    - [Reports](https://help.spalopia.app/en/centro-de-ayuda/reports?hsLang=en#reports)
- [Point of Sale](https://help.spalopia.app/en/centro-de-ayuda/point-of-sale?hsLang=en#main-content)

    - [Point of Sale Operation](https://help.spalopia.app/en/centro-de-ayuda/point-of-sale?hsLang=en#point-of-sale-operation)
    - [Products](https://help.spalopia.app/en/centro-de-ayuda/point-of-sale?hsLang=en#products)
    - [Configuration | Point of Sale](https://help.spalopia.app/en/centro-de-ayuda/point-of-sale?hsLang=en#configuration-point-of-sale)
- [Integrations](https://help.spalopia.app/en/centro-de-ayuda/integrations?hsLang=en)
- [Statistics](https://help.spalopia.app/en/centro-de-ayuda/statistics?hsLang=en)

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