How to redeem a gift voucher in the back office?

 Within the Siana back office, there are different types of vouchers. To redeem them correctly, please first identify the corresponding case and access the appropriate guide: 

• Vouchers purchased through the Booking Engine or generated at reception through the Point of Sale: 

  • 👉If you use the Point of Sale: How to redeem a gift voucher? | Module: Point of Sale
  • 👉If you do not use the Point of Sale: How to redeem a gift voucher? | Module: Booking Engine
    
    
   🧩 If you do not have the Point of Sale module activated and would like to learn about its advantages, please contact soporte@spalopia.com for a free demonstration.  

•  Vouchers purchased through Spalopia.com:

  • 👉If you use the Point of Sale:  How to redeem a Spalopia.com gift voucher through the Point of Sale?
  • 👉If you do not use the Point of Sale:  Full procedure for redeeming and settling vouchers from Spalopia.com
    

 ✉️ If you have any questions during the process, please do not hesitate to contact us at soporte@spalopia.com