--- title: How to redeem a gift voucher in the back office? description: Learn how to redeem a gift voucher in the back office step by step. Follow the correct process to validate and manage voucher redemptions easily. --- [Skip to content](https://help.spalopia.app/en/centro-de-ayuda/cómo-canjear-bonos-regalo#main-content) - [English](https://help.spalopia.app/en/centro-de-ayuda/c%C3%B3mo-canjear-bonos-regalo) - [Español](https://help.spalopia.app/es/centro-de-ayuda/cómo-canjear-bonos-regalo) - [Português - Portugal](https://help.spalopia.app/pt-pt/centro-de-ayuda/cómo-canjear-bonos-regalo) English Show submenu for translations [![spl-siana-imagotype-color.svg\]](https://help.spalopia.app/hubfs/spl-siana-imagotype-color.svg)](https://sianabyspalopia.com/) Open main navigation Close main navigation - - [English](https://help.spalopia.app/en/centro-de-ayuda/c%C3%B3mo-canjear-bonos-regalo) - [Español](https://help.spalopia.app/es/centro-de-ayuda/cómo-canjear-bonos-regalo) - [Português - Portugal](https://help.spalopia.app/pt-pt/centro-de-ayuda/cómo-canjear-bonos-regalo) English Show submenu for translations Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support center](https://help.spalopia.app/en/centro-de-ayuda?hsLang=en) 2. [Reports](https://help.spalopia.app/en/centro-de-ayuda/reports?hsLang=en) 3. [Reports](https://help.spalopia.app/en/centro-de-ayuda/reports?hsLang=en#reports) # How to redeem a gift voucher in the back office?  Within the Siana back office, there are different types of vouchers. To redeem them correctly, please first identify the corresponding case and access the appropriate guide:    - ##### Vouchers purchased through the **Booking Engine** or generated at reception through the **Point of Sale: ** - **👉If you use the Point of Sale**: *[How to redeem a gift voucher in the Point of Sale?](https://help.spalopia.app/en/centro-de-ayuda/c%C3%B3mo-canjear-un-bono-regalo-en-la-nueva-versi%C3%B3n-del-punto-de-venta-en?hsLang=en)* - **👉If you do not use the Point of Sale:** *[How to redeem a gift voucher? | Module: Booking Engine](https://help.spalopia.app/es/centro-de-ayuda/c%C3%B3mo-canjear-un-bono-regalo-m%C3%B3dulo-motor-online?hsLang=en)*  🧩 If you do not have the Point of Sale module activated and would like to learn about its advantages, please contact [soporte@spalopia.com](mailto:suporte@spalopia.com) for a free demonstration.   - #####  Vouchers purchased through **Spalopia.com:** - **👉If you use the Point of Sale:**  *[How to redeem a Spalopia.com gift voucher through the Point of Sale?](https://help.spalopia.app/es/centro-de-ayuda/c%C3%B3mo-canjear-un-bono-regalo-de-spalopia.com-a-trav%C3%A9s-del-punto-de-venta?hsLang=en)* - **👉If you do not use the Point of Sale:**  [Full procedure for redeeming and settling vouchers from Spalopia.com](https://help.spalopia.app/es/spalopia.com/procedimiento-completo-de-canjeo-y-liquidacion-de-bonos-y-procedentes-de-spalopia.com?hsLang=en)      ✉️ If you have any questions during the process, please do not hesitate to contact us at [soporte@spalopia.com](mailto:suporte@spalopia.com)  - [Configuration and settings](https://help.spalopia.app/en/centro-de-ayuda/configuration-and-settings?hsLang=en#main-content) - [Basic Configuration](https://help.spalopia.app/en/centro-de-ayuda/configuration-and-settings?hsLang=en#basic-configuration) - [Advanced Configuration](https://help.spalopia.app/en/centro-de-ayuda/configuration-and-settings?hsLang=en#advanced-configuration) - [Payment Methods](https://help.spalopia.app/en/centro-de-ayuda/configuration-and-settings?hsLang=en#payment-methods) - [Agenda](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#main-content) - [Resources](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#resources) - [Reservations](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#reservations) - [Employees](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#employees) - [Treatments](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#treatments) - [Packs](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#packs) - [Settings](https://help.spalopia.app/en/centro-de-ayuda/agenda?hsLang=en#settings) - [Online Booking/Sales Engine](https://help.spalopia.app/en/centro-de-ayuda/online-booking-sales-engine?hsLang=en#main-content) - [Reservations](https://help.spalopia.app/en/centro-de-ayuda/online-booking-sales-engine?hsLang=en#reservations) - [Tips](https://help.spalopia.app/en/centro-de-ayuda/online-booking-sales-engine?hsLang=en#tips) - [Settings](https://help.spalopia.app/en/centro-de-ayuda/online-booking-sales-engine?hsLang=en#settings) - [Refunds](https://help.spalopia.app/en/centro-de-ayuda/online-booking-sales-engine?hsLang=en#refunds) - [CRM](https://help.spalopia.app/en/centro-de-ayuda/crm?hsLang=en#main-content) - [Groups and Channels](https://help.spalopia.app/en/centro-de-ayuda/crm?hsLang=en#groups-and-channels) - [Online pre check-in](https://help.spalopia.app/en/centro-de-ayuda/crm?hsLang=en#online-pre-check-in) - [Reports](https://help.spalopia.app/en/centro-de-ayuda/reports?hsLang=en#main-content) - [Reports](https://help.spalopia.app/en/centro-de-ayuda/reports?hsLang=en#reports) - [Point of Sale](https://help.spalopia.app/en/centro-de-ayuda/point-of-sale?hsLang=en#main-content) - [Point of Sale Operation](https://help.spalopia.app/en/centro-de-ayuda/point-of-sale?hsLang=en#point-of-sale-operation) - [Products](https://help.spalopia.app/en/centro-de-ayuda/point-of-sale?hsLang=en#products) - [Configuration | Point of Sale](https://help.spalopia.app/en/centro-de-ayuda/point-of-sale?hsLang=en#configuration-point-of-sale) - [Integrations](https://help.spalopia.app/en/centro-de-ayuda/integrations?hsLang=en) - [Statistics](https://help.spalopia.app/en/centro-de-ayuda/statistics?hsLang=en) [![Spalopia](https://help.spalopia.app/hs-fs/hubfs/spl-imagotype-color-1.png?width=150&height=72&name=spl-imagotype-color-1.png "Spalopia")](https://sianabyspalopia.com/en/) Copyright © 2026, Spalopia S.L.